GENERAL FAQ

All projects we take up carry the following guarantees:

  • Confidentiality guarantee: All client details will be kept confidential
  • Price guarantee: Minimum 50% cost-saving over on-site development
  • Results guarantee: Progress-linked payments weighted toward the end.

All projects we take up carry the following guarantees:

  • We sign NDA and Confidentiality Agreements as required by you.
  • All our employees are full-time employees, and are bound by the company’s Confidentiality and Non-Disclosure clauses.
  • Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
  • At a practical level, all CD-Writers need authorization for usage. Internet uploads larger than a threshold also need authorization.

Yes; in some cases we bear project risks even before the first payment.

Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right, and believe the creation-step itself should be strong.

Every project goes through the hands of suitable QA/Testing professionals, under stringent test-plans including black-box testing, white-box testing, test regression, usage analysis etc.

We believe trust and confidence are the foundation for any successful relationship, and develop only after association over time. The following facts may help demonstrate our commitment to our business:

  • We have completed projects for 100+ US/European clients.
  • We have been 12+ years in business, dedicated to the off-shore execution model.
  • We are here for the long run; our CEO has global experience with leading technology companies and has started up with a long-term vision.
  • Our list of references/ testimonials.

Our pricing is based on a long term relationship aimed at giving maximum benefits to our customers.

HIRE DEVELOPMENT

  • Receive client’s requirement
  • Research & Requirement Analysis
  • Prototype Development
  • Code Generation
  • Testing
  • Technical Maintenance

We have our own development centre in Ahmedabad, India and we do not sub-contract.

Yes. We provide technical support and application maintenance services on request.

Yes, all our developers are speaking English fluently.

Yes. The developer you hire, like all other regular employees, will work full-time (8 hours a day, 5 days a week) dedicating it only to you.

Sure. We would recommend that you interact primarily with the team leader in order to minimize miscommunications with your team. We are comfortable with communication via phone, email or Skype.

Yes. We will certainly replace your developer if we see that there really is a shortcoming on the developer’s end.

All information is kept confidential. Solution Analysts will NOT use this information other than for direct communication between you and the company.

Yes, you will. ALL work projects created by your Offshore Team are considered “work made for hire,” and the intellectual property rights embodied in it are your sole and exclusive property.

PROJECT DEVELOPMENT

We sign NDA before initial discussions, and final contracts are drawn out in details. We are normally bound by the legal framework of our client’s country, and are a registered organization in India.

Yes we do, whenever required. This may be especially useful in initial requirements gathering, final implementation or other pain points. In such cases, our consultants will work on-site at pre-decided rates.

We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).

Solution Analysts welcomes you to try our services. You may choose to have us do a Pilot Project. We have always succeeded in continuing the relationship after demonstration of ability in a pilot project.

Our preferred Pilot Project is either the first sub-system of a larger project, or an independent project that completes within itself. Pilot Projects are typically within 2-4 weeks’ duration.

We invest the same time and energy in Pilot Projects as real projects. You would find the pilot of sufficient quality to continue on the same code. In this sense, Pilots are very different from prototypes.

It depends on the situation. We will ask you to provide some information if necessary.

Yes. Our developers can follow your coding standards in your favor.

You can use Subversion (SVN) or Concurrent Versions System (CVS) to access code during the development cycle.

Of course, testing is in our pricing structure and we have testing engineers focused on it.

Yes, we can provide you with our client references. We have built solid relationships with our clients by helping them meet their business objectives and providing services and support whenever required. Our clients suggest our name to the other companies for cost effective, high quality and on time web and software development. You can refer to client speak for Testimonial of our customers.

Yes. Offshore outsourcing helps in reducing their cost of development through offshore delivery of projects. We have solid relationships with some of the consulting companies globally that are looking for reliable and knowledgeable offshore services provider.

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